Terms & Conditions

The RevInbox service ("RevInbox", "Service") is provided by Ana Carolline Miranda Farias("we", "us"). By creating an account or using the Service, you ("you", "Customer") agree to these Terms & Conditions.

By accessing or continuing to use RevInbox, you agree to be bound by these Terms. If you do not agree, you must stop using the Service. You confirm that you have authority to bind your organisation (if signing on its behalf) and are of legal age.

RevInbox unifies email (Gmail, Outlook), CRM (HubSpot, Pipedrive), and Slack into a single ranked inbox for revenue teams, with AI-assisted summaries, prioritisation, and draft replies. Features may evolve over time.

You must not, and must not allow any third party to:

• use the Service unlawfully, fraudulently, or to send spam;
• infringe intellectual property or privacy rights of others;
• interfere with the security or integrity of the Service (malware, probing, scraping, denial-of-service);
• reverse engineer, resell, or redistribute the Service except as permitted by law;
• circumvent technical or usage limits.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must provide accurate registration information and keep it up to date.

You retain ownership of the email, CRM, and other content you connect to RevInbox ("Customer Content"). You grant us a limited, non-exclusive licence to host, process, and display Customer Content solely to provide the Service to you.

RevInbox, including its software, models, documentation, and branding, is and remains our intellectual property. We grant you a limited, non-exclusive, non-transferable right to use the Service in accordance with these Terms and your selected plan.

Our order process is conducted by our online reseller Paddle.com Market Ltd ("Paddle"). Paddle is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Payment, billing, taxes, subscription renewals, cancellations, and refunds are governed by the Paddle Checkout Buyer Terms and our Refund Policy. Subscriptions renew automatically at the end of each billing period unless cancelled.

New customers may receive a 14-day free trial. You can cancel during the trial and you will not be charged. If you do not cancel, your subscription begins automatically at the end of the trial period at the price displayed at checkout.

We work hard to keep RevInbox available and accurate, but the Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free operation.

RevInbox uses AI models to summarise threads, rank priorities, and draft replies. AI outputs may be inaccurate or incomplete and are not a substitute for professional advice. You are responsible for reviewing AI outputs before acting on or sending them and for ensuring you have the rights to any content you submit. We may filter or refuse outputs and may suspend accounts that misuse AI features.

We may suspend or terminate access to the Service for material breach of these Terms, non-payment, security or fraud risk, or repeated or serious policy violations. You may cancel your subscription at any time via paddle.net or from within the app.

On termination, your access ends and we will delete or return Customer Content within a reasonable period, subject to legal retention requirements.

To the fullest extent permitted by law, our aggregate liability arising out of or relating to the Service is limited to the fees you paid to us in the 12 months preceding the event giving rise to the claim. We exclude liability for indirect, consequential, special, or incidental damages, including loss of profits, data, or goodwill. Nothing in these Terms excludes liability that cannot be excluded under applicable law (such as fraud, death, or personal injury caused by negligence).

You agree to indemnify and hold us harmless from claims arising out of your Customer Content, your use of the Service in violation of these Terms, or your unlawful conduct.

We may update these Terms from time to time. Material changes will be notified by email or in-app notice before they take effect.

These Terms are governed by the laws of the seller's jurisdiction. Disputes will be resolved by the competent courts of that jurisdiction, unless mandatory consumer law provides otherwise.

You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets. Neither party is liable for failure to perform due to events beyond reasonable control.